Frequently asked questions
Questions merchants ask us
Short answers, no small print. If yours is not here, email support@devmind.pk and a person will reply.
What does PayCurb actually do?
It does two jobs. It hides, shows, renames and reorders the payment methods a buyer sees at your Shopify checkout, based on conditions you set. And it blocks a checkout that breaks a quantity or value limit you set. Both run inside Shopify itself, so there is no script to add to your theme.
Do I need Shopify Plus?
No. PayCurb works on every Shopify plan. Two things are Plus-only because Shopify makes them Plus-only: changing credit and debit card methods on a store in the US or Canada, and hiding a method from the express buttons alone rather than from checkout entirely.
Will it slow my checkout down?
No. The rules are compiled into a Shopify Function that Shopify runs on its own servers as part of checkout. There is no request to our servers while a buyer is paying, and nothing is added to your theme.
How many rules and limits can I have?
Up to 20 payment rules and up to 50 order limits per store. Those are Shopify's own ceilings, not a sales tactic — Shopify allows 25 active payment customizations per store across all of your apps, and every order limit has to fit in one 9,000-byte configuration.
Is there a free plan?
No. PayCurb has three plans, and each one starts with a 3-day free trial — long enough to build a rule and watch it work on your own checkout before you pay. Shopify runs the trial and the billing, and the current prices are on PayCurb's App Store page. A development store is not charged either: Shopify turns its subscription into a test one.
What happens if my plan ends?
Nothing is deleted. Your payment rules and order limits stay exactly as you saved them and you can still read them, but they pause at checkout, so buyers see your payment methods as they were before PayCurb. Choose a plan again and everything resumes by itself — there is nothing to set up a second time.
Which conditions can I use?
Twenty-two: cart total, cart subtotal, total quantity, total weight, shipping country, province or state, postcode, city, address text such as “PO Box”, customer tag, whether the customer is logged in, whether they are a B2B company buyer, product tag, variant name, collection, product type, vendor, SKU, whether an item needs shipping, whether it is a gift card, the quantity on a single line, and the delivery type. One rule runs through one Shopify function, so customer tag, product tag and total weight cannot share a single rule with a product condition — use two rules, and the editor says so before you save. Metafield and cart attribute conditions are coming later.
Why can’t I rename Shop Pay or Apple Pay?
Shopify shows wallets with their own logo and keeps their names fixed, and it does the same for the gift card field at checkout. You can hide a wallet, but not rename it or move it.
Can I hide Cash on Delivery above or below a certain cart value?
Yes, and it is the first template in the app. Choose the amount, save, and COD disappears for carts under it. You can add a country, a postcode, a product tag or any of the other conditions to the same rule.
What happens if the buyer has not entered their address yet?
Shopify sometimes runs the function before the address is known. Every rule carries a setting for that moment, and a hide rule treats unknown data as a match by default — the safer choice, because the method reappears once the address proves the rule does not apply.
Does it work for Cash on Delivery in Pakistan, India and the UAE?
Yes. Those stores are why city and delivery type were chosen as conditions. PayCurb matches a payment method by its name, so whatever your COD gateway is called at checkout, a rule can target it.
Can I test a rule before buyers see it?
Yes. The simulator takes a sample cart — country, postcode, cart total, customer tags, delivery type — and shows which methods would be shown, hidden or renamed. It runs the same logic as checkout, and it changes nothing live.
Do order limits stop every order?
They stop buyers in the cart, at checkout and on the express buttons. They cannot stop a sale at your POS till, and your own staff can switch the checks off when completing a draft order — Shopify allows that and does not tell the app.
Do you store my customers’ personal information?
No. PayCurb stores your store's domain, its Shopify access token, the rules and limits you create, and your subscription status. No customer names, emails, phone numbers, addresses or payment details are written to our database or our logs.
What happens to my rules if I uninstall?
Your rules stop applying immediately and your checkout returns to normal. The access token is deleted at once, and the store record with all of its rules and limits is deleted when Shopify sends the erasure notification 48 hours later.
How do I get help?
Email support@devmind.pk. Tell us your store domain and what you expected to happen at checkout, and we will answer.
Still deciding?
- How it works — the full walkthrough, including every condition and every limitation.
- Overview — what the app does, in one page.
- Privacy policy — what is stored and what is not.